Terms and Conditions

Effective Date: 01-01-2024

Welcome to Comfort Avenue LLC (“Company,” “we,” “our,” “us”). Please read these Terms and Conditions (“Terms”) carefully before using our website, [comfortavenuellc.com] (the “Site”) and any services provided by Comfort Avenue LLC. These Terms govern your access to and use of the Site and any related services, including purchases, account management, and interactions with customer support.

1. Acceptance of Terms

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site. We may update these Terms from time to time, and any changes will be posted on this page. Your continued use of the Site following any modifications constitutes acceptance of the new Terms.

2. Use of Site

2.1 Eligibility

To use our Site, you must be at least 18 years old or have the consent of a parent or guardian. By using our Site, you represent and warrant that you meet these requirements.

2.2 Account Registration

You may be required to create an account to access certain features of the Site or to make purchases. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized use of your account, you must notify us immediately.

2.3 Prohibited Uses

You agree not to use our Site for any unlawful or prohibited purpose. This includes, but is not limited to:

• Engaging in any activity that disrupts or interferes with the operation of the Site.
• Using automated systems or software to extract data from the Site without our permission.
• Transmitting any content that is illegal, defamatory, obscene, or otherwise objectionable.

3. Products and Services

3.1 Product Information

We strive to provide accurate and up-to-date information about our products and services. However, we do not warrant that product descriptions, pricing, or other content on the Site is error-free or complete. We reserve the right to correct any errors and to update or discontinue products without prior notice.

3.2 Pricing

All prices on the Site are listed in [currency] and are subject to change without notice. Prices do not include applicable taxes or shipping fees, which will be added to your total at checkout. We reserve the right to modify or cancel orders if there is an error in the pricing information.

3.3 Orders

By placing an order, you make an offer to purchase the items in your cart. We reserve the right to accept or reject your offer at our sole discretion. Once your order is confirmed, you will receive an order confirmation email with details about your purchase. We are not liable for any errors or omissions in your order.

4. Payment

4.1 Payment Methods

We accept various payment methods, including credit cards, debit cards, and other payment options as specified on the Site. By providing payment information, you authorize us to process the payment for your order.

4.2 Payment Security

We use secure payment processing systems to protect your payment information. However, we are not responsible for any issues related to payment processing that may occur due to factors outside our control.

5. Shipping and Delivery

5.1 Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and delivery location of your order. Rates are displayed at checkout before you finalize your purchase. We offer various shipping options, including Standard and Expedited services.

5.2 Processing Time

Orders are typically processed within 1-2 business days. Delivery times depend on the shipping method selected and the destination. We do not guarantee specific delivery times, and shipping delays may occur due to factors such as carrier issues or weather conditions.

5.3 International Shipping

We offer international shipping to select countries. International shipping rates and delivery times vary by destination. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.

6. Returns and Exchanges

6.1 Return Policy

You may return most items within [number] days of receipt for a refund or exchange. Items must be in their original condition and packaging. To initiate a return, please contact our customer support team for instructions.

6.2 Refunds

Refunds will be processed to the original payment method used for the purchase. Shipping fees are non-refundable unless the return is due to an error on our part.

6.3 Exchanges

Exchanges are subject to product availability. If you wish to exchange an item, please follow the return instructions and specify the desired replacement item.

7. User Content

7.1 Content Submission

By submitting content, including reviews, comments, or other materials, to our Site, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content. You are responsible for ensuring that your content does not infringe on any third-party rights or violate any laws.

7.2 Content Moderation

We reserve the right to review, remove, or modify any user-generated content that we deem inappropriate or in violation of these Terms. We are not responsible for the accuracy or legality of user-submitted content.

8. Intellectual Property

8.1 Ownership

All content on the Site, including text, images, logos, and trademarks, is the property of Comfort Avenue LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

8.2 Limited License

We grant you a limited, non-exclusive, and non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not permit you to use any content for commercial purposes or to engage in any activities that would infringe on our intellectual property rights.

9. Disclaimers and Limitations of Liability

9.1 Disclaimers

The Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free, secure, or uninterrupted. We disclaim all warranties to the fullest extent permitted by law.

9.2 Limitation of Liability

To the maximum extent permitted by law, Comfort Avenue LLC and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or inability to access the Site. Our liability for any claim related to your use of the Site is limited to the amount paid by you for the specific transaction giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Comfort Avenue LLC, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or violation of these Terms.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms or the Site must be brought exclusively in the courts located in [Your State].

11.2 Dispute Resolution

In the event of any dispute or claim arising from your use of the Site, we encourage you to contact us to seek an informal resolution. If an informal resolution is not possible, the dispute will be resolved through binding arbitration in accordance with the rules of [Arbitration Institution] and the laws of [Your State].

12. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review these Terms periodically. Your continued use of the Site after any modifications constitutes acceptance of the revised Terms.

13. Termination

We may terminate or suspend your access to the Site at any time, with or without cause, and without prior notice. Upon termination, your right to use the Site will immediately cease, and we may delete your account and any related data.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and Comfort Avenue LLC regarding your use of the Site and supersede all prior or contemporaneous understandings or agreements, whether written or oral.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.

14.3 Waiver

No waiver of any provision of these Terms will be deemed a further or continuing waiver of such provision or any other provision. Failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

14.4 Assignment

We may assign our rights and obligations under these Terms to any third party without notice to you. You may not assign your rights or obligations under these Terms without our prior written consent.

14.5 Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Comfort Avenue LLC
5222 GERENT LN 
KATY, TX 77493
Support@comfortavenuellc.com                                                                                                                                                                                                               +1 (832) 376 0276